Residential & Commercial Photography

DAY OF SHOOT REQUESTS

To ensure the best results of the photo shoot, please be sure the home is photo ready prior to the scheduled shoot time. Homes will be shot “as-is”, with the exception of blinds, lights on, move of trash cans, etc. We work on a tight set schedule and time is precious. It is the agents responsibility to ensure the listing is ready for the scheduled time. Please make sure the homeowners (if present during time of shoot) are aware that we move quickly from room to room with a wide angle lens. We will turn on all lights, open blinds, and "set the scene" for each room, but do not have time to completely rearrange or wait to move items room to room. In order for the photographer to get the best angles and shots, we ask to move freely throughout the home with no distractions. We have full access to Sentri Lock Boxes, so it is not necessary for anyone to be home during the shoot. Generally, we will photograph the entire home, except the interior of garage, small closets, and utility rooms.  If you would like to include/exclude any areas, please let us know prior to the shoot.

RESCHEDULING/CANCELLATION

All homes need to be prepared and ready for photography.  It is the responsibility of the agent to inform us as soon as possible for rescheduling.  A photo session that is rescheduled or canceled after 8pm the day before will be charged rescheduling fee of $49.00. Once a photographer has arrived at a property, the order may be canceled/rescheduled, however there will be no refund and full price will be charged. Reschedules will be subject to Design Eyes availability.

RESHOOT/UPDATES

If Design Eyes is at fault, ex: glares, technical issues, etc. the updates will be taken at no charge. Exterior updates for weather (Gloomy sky, snow on the ground, etc.)  or 1 Interior Room only will be charged at $49.00 All reshoots/updates beyond those stated (due to changes such as, paint, decluttering, new furniture, rearrangement of furniture, etc.) will be charged the minimum package fee of $125. 

DELIVERY

Tours are delivered within 48 business hours via email.

SERVICE AREA & TRAVEL FEE

Design Eyes standard service area is within a 30 mile radius of Springfield , Illinois. A travel fee will be charged outside of our standard service area. Contact for quote.

PAYMENT

Design Eyes accepts cash, check, and credit cards. Invoices will be sent biweekly via email. 

INCLEMENT WEATHER

There will be times when we cannot get exterior photos due to the weather (Rain/Snow). Reschedules for exterior photography due to weather are subject to Design Eyes availability and at no charge.

COPYRIGHT

All images produced for an agent or broker may be used by that agent for any and all marketing materials and campaigns associated with the property and for the agent’s self-promotion. The photos may also be used by the agent’s parent company for the sole purpose of marketing the specific property photographed. Please note however, that all the images are owned and copyrighted by Design Eyes, and licensed granted only to the agent and the agent’s parent company and not to any third parties. You may not transfer or sell any of the images.  Any usage of the images by a third party, including but not limited to architects, builders, stagers, designers, sellers, or buyers, is strictly prohibited unless approved and licensed in writing by Design Eyes.

TRANSFER TO ANOTHER AGENT

We realize that the real estate profession is a competitive business, and we do not want to damage our relationship with any customer by licensing work they had commissioned to a competing agent. We do not allow photos from a shoot commissioned by one agent to be used by another agent, unless it has been verified by both agents. Please contact Design Eyes before transferring agents.